Data Protection Policy

1111be Privacy Policy

Your personal information is completely safe with us. This policy explains how we collect, store, and use your data, and what steps we take to protect your privacy.

1. Introduction and Purpose of This Policy

1111be is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") tells you how 1111be collects, stores, processes, and discloses your personal information.

By using this website, registering, or using any of our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our platform.

1111be reserves the right to change or update this Privacy Policy at any time. If there are significant changes, we will update this page and notify you where applicable. The date of the most recent revision will be shown on this page.

This Policy applies only to the 1111be website and services. We are not responsible for the privacy practices of third-party websites or services.

2. What Information We Collect

We may collect the following types of information from you for various purposes:

2.1 Information You Provide Directly

Information you give us directly through registration, verification, or communication:

  • Full name (as on your national identity card)
  • Date of birth (for age verification — only for users aged 21 and above)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)
  • Payment-related information (bKash, Nagad, Rocket account numbers)
  • Identity verification documents (copy of national identity card or passport)

2.2 Automatically Collected Information

Information collected automatically when you use our site:

  • IP address and device identifier information
  • Browser type and version
  • Operating system information
  • Pages visited and session duration
  • Information obtained from cookies and similar tracking technologies
  • Gaming activity and transaction history

2.3 Information Received from Third Parties

Information received through identity verification agencies or payment processors, used to ensure the security of your account and the integrity of financial transactions.

3. How Your Information Is Used

1111be uses your personal information only for specific and lawful purposes. The main areas of our data use are described below:

  • Account management: To create, verify, and securely manage your account.
  • Processing financial transactions: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
  • Security and fraud prevention: To prevent unauthorized access to accounts, fraud, and money laundering.
  • Customer support: To provide 24/7 assistance with your questions and issues.
  • Service improvement: To improve platform services, features, and user experience.
  • Legal compliance: To comply with applicable laws and regulations.
  • Notifications and communications: To send important account-related information and updates (and promotional messages with your consent).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser or device.

Essential Cookies

These cookies are essential for the basic functioning of the website. They keep you logged in, keep transactions secure, and ensure smooth session management. They cannot be disabled.

Analytical Cookies

These help us understand how users interact with our site, which pages are visited most, and where there is room for improvement. This information is used for statistical analysis.

Functional Cookies

These cookies remember your preferences — such as language settings and display preferences — so you do not have to set them up again on each visit.

You can control or decline cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

5. Sharing Information with Third Parties

1111be does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited cases:

Payment Processors

The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with these payment providers. Their own privacy policies apply.

Identity Verification Services

Information may be shared with accredited identity verification agencies to meet regulatory requirements and prevent fraud.

Legal Authorities

Information may be shared with the relevant authorities in response to court orders, government directives, or legal obligations. Where possible, you will be notified in advance.

Service Provider Partners

Limited information may be shared with technology support providers, game suppliers (including Pragmatic Play, JILI, Spribe, PG Soft, Evolution Gaming, Ezugi, NetEnt, Microgaming, and others), and security service providers under strict confidentiality agreements.

6. Data Security Measures

1111be uses industry-standard security technologies and practices to keep your information safe. Our security measures include:

SSL Encryption

All data transmissions are encrypted using SSL/TLS technology, preventing unauthorized third-party access.

Secure Database

Your sensitive information is stored in encrypted databases under strict access controls.

Password Hashing

Your password is never stored as plain text — strong hashing algorithms are used.

Real-Time Monitoring

Our systems are continuously monitored to detect unusual activity, and suspicious transactions are reviewed immediately.

Important: We take every reasonable security measure, but no method on the internet is 100% secure. Always keep your account password confidential and never share it with anyone.

7. Data Retention Period

We retain your information only for as long as necessary or as required by legal obligations:

  • Active account: All relevant information is retained for as long as the account remains active.
  • Closed account: Even after an account is closed, financial and identity information may be retained for a specified period as required by law.
  • Transaction history: Records of financial transactions are retained for an extended period to meet accounting and regulatory requirements.
  • Cookie data: Depending on the type of cookie, data is automatically deleted at the end of a session or after a set period.

Once the need has passed or the specified period has expired, we will securely delete or anonymize your personal information as soon as possible.

8. Your Data Rights

As a 1111be user, you have the following rights:

Right of Access

You have the right to know what information we hold about you. You can request a copy of this information by contacting our support team.

Right of Rectification

If the information we hold about you is incomplete or inaccurate, you can request that it be corrected. This can be done via account settings or live chat.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained if there are legal obligations.

Right to Restriction of Processing

In certain cases you may request that the processing of your information be restricted, particularly when there is a dispute about the accuracy of the data.

Right to Withdraw Marketing Communications

You may opt out of receiving promotional emails or messages at any time. Each message will include an opt-out option, or you can let our support team know and they will take action.

To exercise any of the above rights, contact our support team via live chat or email. We will do our best to respond as quickly as possible.

9. Privacy of Minors

1111be strictly provides services only to users aged 21 and above. We do not knowingly collect personal information from any minor.

We verify age at the time of registration. If a person registers with false information and is later found to be under 21, that account will be closed immediately and the collected information will be deleted.

If you believe a minor has registered on our platform, please notify our support team immediately.

For ages 21 and above: This platform is for users aged 21 and above only. Learn more about responsible gaming — Responsible Gaming.

10. Policy Changes and Updates

1111be may review and update this Privacy Policy as needed. In the event of changes:

  • The "Last Revised" date at the top of this page will be updated.
  • For significant changes, a notification may be sent to your registered email address.
  • If you continue using the platform after the changes, you will be considered to have accepted the new policy.
  • If you do not agree with the new policy, you will have the option to close your account.

We encourage you to review this Privacy Policy regularly. Last revised: January 2026.

1111be — a safe and reliable gaming platform. Your privacy is our top priority.

11. Contact Us

For any questions or comments about this Privacy Policy, or to exercise your data rights, please contact us:

Live Chat

Support is available in Bengali 24 hours a day, 7 days a week.

Chat with us directly

Email

Write to us about any privacy-related matter.

[email protected]

For other important information related to our Privacy Policy, please also read our Terms and Conditions and Responsible Gaming pages.